Refund Policy
Effective Date: Jan 1st 2025
At Everyman Technologies, customer satisfaction is our priority. This Refund Policy outlines your rights and responsibilities when requesting a cancellation or refund.
1. 48-Hour Cancellation and Complaint Window
If you are not satisfied with a product or service purchased through our website, you have 48 hours from the time of payment to either:
- Cancel your order, or
- Raise a complaint regarding the service or product received.
- To initiate a cancellation or lodge a complaint, please contact us at:
- Email: info@everymantechnologies.com
- Please include your full name, order reference number, and a clear explanation of your request.
2. Eligibility for Refunds
Refunds may be issued in the following cases:
- You have submitted a valid cancellation or complaint request within the 48-hour window.
- There is a technical issue or failure on our part that prevents delivery of the promised service or product.
- You have been charged in error or made a duplicate payment.
- We reserve the right to decline refund requests that:
- Are submitted after the 48-hour window has expired.
- Relate to user errors, such as incorrect data input or unintentional purchases.
- Involve downloadable or digital goods already delivered, unless defective.
3. Processing Refunds
Approved refunds will be processed back to your original payment method within 5–10 business days.
You will receive an email confirmation once your refund has been issued.
4. Dispute Resolution
If you are dissatisfied with the outcome of your refund request, you may escalate the matter to our customer service management by replying to the original support ticket or email thread.
We are committed to working with you to resolve any issues fairly and promptly.
For any questions or further clarification, please reach out to:
Everyman Technologies
Email: info@everymantechnologies.com
Website: www.everymantechnologies.com